Getting Your Products To Customers: 4 Tips
When you've just started shipping your products out to those who have ordered from you, you might just be putting them in postal service boxes and sending them off. To upgrade you order fulfillment and make a greater impression on those who are buying from your business, use these tips.
Consider Your Audience
If fulfilling customer orders, the most important thing is that they approve of your methods. That's why it's smart to take a few hours to determine whether your packaging and shipping actions are received well by those buying from you. For example, if you sell items to elderly persons, packaging that is difficult to open is problematic. If your customers work during the day, using a shipping service that allows weekend pickup could be a good idea. You may want to run a survey to ask existing customers what they think about your current order fulfillment.
Use Custom Boxes
Rather than using plain, bulky boxes that don't really fit the aesthetic of your company, look into the possibility of using custom boxes. Custom boxes can be fitted to your products and designed in such a way that they stand out from other boxes. When your custom-designed box shows up on your customer's doorstep, they'll know it's something special.
Use Color
Whether you pack your items in colored tissue paper or use colored labels that use your business logo, color is always a welcome addition to any delivery package. Using color is a great way for your box to get attention as it goes from your warehouse or office and makes stops at different post offices before getting to the customer, and the customer has an enhanced visual experience if you go beyond brown or white boxes.
Consider Exact Postage
You may be using flat business shipping rates currently, but you might shave some of those costs down if you have your own scales on hand and utilize postal software to make and pay for custom shipping labels. Weigh your own items to see if it makes more sense to use software or to go ahead and continue to use the shipping rates that you already have in place.
Once you're able to incorporate all these ideas into your shipping routine, you'll be able to give your customers a better experience with your company overall. Discuss your company's orders with local order fulfillment companies, like WorkAbilities, Inc., that can offer you a specialized, custom experience.
